Privacy Policy

Introduction

Thespian Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information of users of our website, https://www.thespianacademy.com (the "Site"), and the services we offer through the Site (collectively, the "Services"). This policy is effective as of October 26, 2023.

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or Services.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you create an account, enroll in a course, or contact us through our website forms.
• Payment Information: When you enroll in courses, we collect payment information, such as credit card details or other financial information. This information is processed through secure third-party payment processors, and we do not store your complete payment details on our servers. We only retain transaction information necessary for our records.
• Usage Data: We automatically collect certain information about your use of the Services, such as your IP address, browser type, operating system, the pages you visit, the time and date of your visits, and other diagnostic data. This data helps us understand how users interact with our Site and Services and allows us to improve the user experience.
• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities over time and across different websites. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site. Please review our Cookie Policy for detailed information about the cookies we use and your choices regarding cookies.
• Communications: We may retain copies of any communications you send to us, including emails, form submissions, and other inquiries. This helps us to manage our relationship with you, provide support, and improve our services.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving the Services: We use your information to operate, maintain, and improve our Site and Services, including personalizing your experience, providing customer support, and troubleshooting issues.
• Processing Transactions: We use your payment information to process enrollments and other transactions related to our courses and services.
• Communicating with You: We may use your contact information to send you emails, newsletters, marketing communications, and other updates about our courses, promotions, and events. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.
• Analyzing Usage Data: We use usage data to analyze trends, track user behavior, and gather demographic information to improve our Site and Services and tailor our content to better meet the needs of our users.
• Protecting Our Rights and Property: We may use your information to protect our rights and property, including enforcing our terms of service, preventing fraud, and complying with legal obligations.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. This may include responding to subpoenas, court orders, or other legal requests.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our Site and Services, such as payment processors, email marketing providers, hosting providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with our business partners, such as affiliated schools or organizations, to offer you additional products, services, or promotions that may be of interest to you.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
• With Your Consent: We may share your information with third parties with your consent or at your direction.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use industry-standard encryption technologies to protect your information during transmission.
• Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
• Access Controls: We limit access to your personal information to authorized personnel who need to know the information to perform their job duties.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities in our systems.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.

To exercise these rights, please contact us at info@thespianacademy.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete the information as soon as possible.

For students between the ages of 13 and 18, we require parental or guardian consent for enrollment. We are committed to protecting the privacy of young aspiring actors and actresses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this policy. Your continued use of our Site and Services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Thespian Academy
Attn: Privacy Officer
42 Maple Street
Springfield, IL 62704
Email: info@thespianacademy.com
Phone: +1-555-ACT-NOW